Workflow Playbooks
Start with the action your agent is about to take. Each playbook shows where to add Stacksona before the action runs, what to show the reviewer, and what to log after the decision.
Choose the action
Customer email approval
PlaybookReview the recipient, subject, draft body, customer context, and reason before the message is sent.
Refund approval
PlaybookReview the amount, customer, order, refund reason, and policy threshold before money moves.
Production API approval
PlaybookReview the endpoint, method, affected system, payload summary, and rollback plan before the API call runs.
Where Stacksona fits
Add Stacksona after the agent has prepared the action and before the tool, API, workflow, or job runs.
Common branch behavior
| Status | Workflow behavior |
|---|---|
allowed | Run the action. |
approved | Run the action. |
pending_review | Wait, poll, or pause for reviewer decision. |
rejected | Do not run the action. |
expired | Do not run the action unless your policy explicitly allows a fallback. |
error | Fail closed for sensitive actions. |